Terms & Conditions
Tremble Studio
Operated by Alwahat Al Arabia for Women's Sports Company
Members have to be above the age of 16 years old to attend classes at Tremble. Anyone under the age of 18, a written consent from a guardian will be needed.If a student is injured during class, you must inform the instructor immediately. Students should give us their medical history to avoid any moves that can trigger their weakness.
Please consult a doctor for any health problems before taking a class which may affect your participation in using any of our Services. In the case of any doubt the member shall seek advice from a Medical Doctor who should confirm their ability to exercise.
LATE ARRIVAL
Please arrive 10 minutes before the start of your class. If you happen to be running late, please call our reception, so we can hold your spot. If you are late to class and do not contact the studio, your space may be given to a standby student at the start of class. Grace period of 5 minutes. First timer clients, please arrive 15 minutes before class to get a rundown on the machine.
MEMBERSHIP HOLD POLICY
Memberships and class packages are allowed one time 20-day freeze per year at no charge. Any freezes needed more than that will also be 20 days in length and 70 SAR per suspension. To cancel your membership or skip a month, a 7-day notice is required. Email info@tremblestudio.com to cancel or skip.
WAITLIST
If you choose to be waitlisted for class, check if you have been added before the class starts. You will receive an email notification when added to class. Please note that being added to a waitlist will count as one of your paid classes. The waitlist will add you up to 2 hours before class starts. If you won’t be able to attend, it is your responsibility to remove your name from the Waitlist outside of the 12-hour late cancellation window.
